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Answer questions

Shipping Information

Our products are shipped free of charge.

In Switzerland, delivery usually takes place within 1-3 working days after receipt of the order. different abroad.

DHL and Swiss Post.


Denmark (except Faroe Islands, Greenland)
Finland (except Åland Islands)
France (except overseas territories and departments)
Greece (except Mount Athos)
Italy (except Livigno and Campione d'Italia)
Netherlands (except non-European areas)
Spain (except Canary Islands, Ceuta and Melilla)
Czech Republic
Cyprus (except northern part

Payment Information

All common payment options are possible.

Your data is safe with us. We only work with well-known payment companies.

Return Information

Crowned items are not subject to the right of withdrawal.
These items are ordered on explicit request.

If you find any defects in the product quality, you have the option of returning the item to us within 30 days.

If you find any defects in the product quality, you have the option of returning the item to us within 30 days.

You will receive a replacement item free of charge.

We offer a full 2-year guarantee on DriftElement products.

The return costs are usually borne by the buyer unless there is a defect or a production error.


The type of movement used in the watch is listed in the Product Details section of each product page. All quartz watches require a battery, automatic watches are powered by hand winding or movement on the wrist.

Most watch batteries can run smoothly for more than 1 year after put in the watch. Nevertheless, it can happen that the battery is discharged after a short time. So if your watch stops working, it is most likely due to a prematurely dead battery cell. Any qualified local watch repair shop, jewelry store or watchmaker can replace the battery for you. Visit our contact page if the functionality of your rim watch is limited within the first 30 days due to the battery.

In fact, your rim watch is waterproof up to 3 ATM. This means that it can withstand 3 bar of water pressure. In fact, the rim watch can be worn while showering or washing hands without any problems without damaging it. However, you better take them off when swimming or diving.

The length perfectly fits different wrists. If the bracelet is still too big, you can adjust it yourself by simply removing as many links as you need.

You can enter voucher codes when viewing your shopping cart. Enter your coupon code in the "Coupons" field and click "Apply". The total amount of your shopping cart will be reduced by the value of the voucher code.

In case of wrong delivery please send an email. We will contact you as soon as possible to solve the problem to your complete satisfaction.

No reason to worry! Depending on the availability of the products, we can send them in several packages. If you do not receive the additional packages, please contact our support team who will get back to you as soon as possible to solve the problem.

Our rim watches are made in Germany by DriftElement, the inventors of the legendary rim watches. Unfortunately, there are now cheap copies on the market that are of very poor quality. Therefore only buy the original. We are official distributor of the brand.

Our in-house watchmakers only use tested quality! In our entry-level models we work with a Japanese quartz movement, our automatic movements come from Miyota and in our luxury model we work with a Swiss movement from Sellita. We attach great importance to quality and durability. There are enough "cheap" watches with Chinese movements on the market.

Do you have further questions?

If you have any further questions or concerns, do not hesitate to send us a message.